Our special health and safety program provides for the application of specific procedures in full compliance with national and regional provisions regarding sanitation and hygiene.
The keywords are “safety, exclusive experience and personalized customer service”, concepts that protect both the health of guests and the atmosphere of “leisure and holistic well-being” typical of a journey to discover our land.
Here are the special attentions we reserve for our guests:
Personal concierge: one of our strengths is precisely the figure of the concierge who has always played a fundamental role in the relationship with the guest. Its proximity, advice on what to do and a wide range of exclusive and personalized experiences are part of the services offered.
Given the importance of this figure, we have increased the online contact phases before arrival in which our staff will anticipate the customer’s needs by favoring the need for distance and privacy (breakfast preferences, documents for check-in or packed lunch/breakfast) and will answer all your questions, also offering free advice on experiential tours via the Whatsapp number 375/6339533
Breakfast is assisted buffet and offers a wide selection of single-serving products.
Our “Espera – Wine Bar” offers table service and in dedicated areas, safety distances are respected by reducing the available seats, in order to ensure customers the necessary privacy.
“Welcome safety kit” the guest can ask the concierge for personal protective equipment such as gloves, masks and sanitizing wipes.